Terms of service

Terms of Service

Effective Date: 01/01/2026

Welcome to Urban Glow. These Terms of Service (“Terms”) govern your use of our website and services located at www.urbanglowso.com. By accessing or purchasing from our site, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your country or state of residence, or

  • You have given consent for any minor dependents to use this site

You may not use our products for any illegal or unauthorized purpose.

3. Product Information & Availability

We strive to display our products as accurately as possible. However:

  • Colors may vary depending on your screen

  • Product descriptions, pricing, and availability are subject to change without notice

  • We reserve the right to discontinue any product at any time

4. Pricing & Payments

All prices are listed in [currency] and are subject to change without notice.
We accept payments through Shopify-approved payment providers.

We reserve the right to cancel or refuse any order due to:

  • Pricing errors

  • Suspected fraud

  • Inventory issues

5. Orders & Acceptance

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance.
Your order is accepted only once it has been processed and shipped.

6. Shipping & Delivery

Shipping times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or incorrect address information provided by the customer.

7. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are subject to our Refund Policy.

8. Intellectual Property

All content on this website—including images, logos, text, graphics, and designs—is the property of www.urbanglowso.com and is protected by copyright and intellectual property laws.

You may not use our content without written permission.

9. User Comments & Submissions

If you submit comments, reviews, or feedback:

  • You grant us the right to use, edit, and publish them

  • You agree that your content will not violate any laws or third-party rights

We reserve the right to remove any content we find inappropriate or offensive.

10. Limitation of Liability

To the fullest extent permitted by law, Urban Glow shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products.

11. Indemnification

You agree to indemnify and hold harmless Urban Glow from any claims arising from your breach of these Terms or misuse of our services.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Central Point / OR / USA, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: shopurbanglow@gmail.com
Business Name: Urban Glow 
Website: www.urbanglowso.com