Privacy policy

Effective Date: 01/01/2026

At Urban Glow your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.urbanglowso.com.

Information We Collect

When you visit our site, we may collect the following information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via Shopify and third-party payment providers)

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and interactions on our site

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you opt in)

  • Detect fraud and protect our store

Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify, our e-commerce platform

  • Payment processors

  • Shipping and fulfillment providers

  • Marketing and analytics services

These parties only use your information to perform services on our behalf.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, this may affect site functionality.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise your rights, contact us at shopurbanglow@gmail.com.

Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Security

We take reasonable precautions to protect your personal information. All payment data is processed securely through Shopify-approved providers.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: shopurbanglow@gmail.com
Business Name: Urban Glow
Website: www.urbanglowso.com